Privacy Statement

We appreciate the trust you place in The Harness Shop Online, and we are committed to respecting your privacy and the security of your personal information. This privacy policy, effective September 14, 2021, describes the information we collect and how we use it.

We always welcome your questions and feedback. For privacy-related issues, please contact us at:

The Harness Shop Online
81 Whitney Pl

Cheektowaga, NY 14227

866-469-8181

[email protected]

Information We Collect

In general, we may collect information (including name, mailing address, telephone number, e-mail address, and credit card information) when you:

  • Order online
  • Purchase from one of our retail stores
  • Return an item or make an exchange
  • Inquire about our services
  • Receive a gift package
  • Enter a contest or sweepstakes
  • Subscribe to an e-mail newsletter
  • Are referred to us through a marketing promotion
  • Participate in a marketing survey, promotion or event

We may also combine this information with data that is publicly available and data that we receive from other reputable sources. We maintain this data, along with a record of your purchases, in a secure database.

We also gather information about how visitors navigate through our Web site by using "clickstream" data gathered with "cookies," and may also use other online tools such as "pixel tags," as described below.

How We Use the Information We Collect

At The Harness Shop Online, the information we collect allows us to:

  • Process and track your order
  • Provide the services you request
  • Contact you about the status of an order
  • Send you promotional offers we believe will be of interest to you
  • Send you email promotions or newsletters
  • Identify your product and service preferences
  • Customize our communications to you
  • Provide information concerning product recalls or products you have purchased
  • Improve our merchandise selection and customer service